Portals Help
Parent Portal
Parent Portal
The Parent Portal is a great way for parents/guardians to stay connected to their students:
Attendance
Assessments
Pay for Field Trips and other school items
Academy and Advanced Program applications
School Choice applications
Parent Portal accounts are available for all students enrolled with Volusia County Schools and are easy to set up.
Initial Setup Instructions
- Step 1: Creating your Parent Portal Account
- Step 2: How to Add (link) a Student to your Account
- Other Setup Error Messages
Step 1: Creating your Parent Portal Account
1. Click on: Access Parent Portal and click the link for "Click here to register for a new account".
Note: To complete Step 2 will require you to have a PIN for each student you wish to link to your Parent Portal. If you do not already have the PIN please contact the ITS Help Desk at 386-734-7190 x25000 or contact your school's registrar.
2. Enter the Parent information in all the required fields:
a. Enter the Parent/Guardian First Name as it appears on Driver’s License
b. Enter the Parent/Guardian Last Name as it appears on Driver’s License
c. Enter a valid Email Address, this email address will be your username
(VCS employees use a personal email address and not your VCS issued email)
d. Create Password to sign into the Volusia Parent Portal
e. Retype Password to verify the password
f. Check the box I’m not a robot
g. Click Submit
Alert: If the registering person is not recognized as a valid contact within Focus, you will receive an error message as pictured below.
Step 2: How to Add (link) a Student to your Account
1. Click "Click here to add another student to your Existing Account" or Once Logged in, you will be prompted to ADD a child.
2. Enter in Prompted Information
***When entering your student's information, ensure that you use ALL CAPS for the letters in their Local Student ID (known as the Student's Alpha Code).***
The linked student's name and photo (if applicable) display on the screen once the link is submitted. If the information entered matched our system information, you may begin viewing the linked student's data right away.
Need Parent Portal PIN?
The Parent Portal PIN is a unique 8-digit code that is assigned to each student to help parents securely establish their parent portal accounts.
A letter containing your student’s unique PIN was sent home at the beginning of the year. If you did not receive this letter, you can contact the ITS Help Desk at 386-734-7190 x25000 or the school's registrar.
Alert: If the registering person is not recognized as a valid contact within Focus,
you will receive an error message as pictured below.
If you receive the above error, you most likely have not typed your name exactly as it was entered into your student’s contact file. For example, if your name is Thomas and you typed “Tom”, try typing Thomas to see if it clears the error. If you need assistance with this error, please contact your school’s registrar so that he or she can check your student’s contact file to verify how your name was entered and possibly correct any misspelling.
If you need assistance with this error, you can contact the ITS Help Desk at 386-734-7190 x25000 or the school's registrar.
Other Setup Error Messages
Custody Alert:
Once in the Parent Portal, some parents may see the alert below. You will then need to go to your child’s school to identify who you are with a driver’s license or photo id and the school will need to verify your account.
Alert: If your child has a custody alert on file, you will not have access to your child’s information until you visit the school to get your account verified. The following message will be displayed on your Volusia Parent Portal Page.
Parent Portal Features Instructions
- How to Add (link) another Student to your Account
- Reset Parent Portal Password
- Accessing Student Schedule and Grades
- How to Make Payments
- Locate Free Device Insurance in Parent Portal for Qualified Students
How to Add (link) another Student to your Account
1. Click "Click here to add another student to your Existing Account" or Once Logged in, you will be prompted to ADD a child.
2. Enter in Prompted Information
The linked student's name and photo (if applicable) display on the screen once the link is submitted. If the information entered matched our system information, you may begin viewing the linked student's data right away.
Need Parent Portal PIN?
The Parent Portal PIN is a unique 8-digit code that is assigned to each student to help parents securely establish their parent portal accounts.
A letter containing your student’s unique PIN was sent home at the beginning of the year. If you did not receive this letter you can contact the ITS Help Desk
at 386-734-7190 x25000 or the school's registrar.
Alert: If the registering person is not recognized as a valid contact within Focus,
you will receive an error message as pictured below.
If you receive the above error, you most likely have not typed your name exactly as it was entered into your student’s contact file. For example, if your name is Thomas and you typed “Tom”, try typing Thomas to see if it clears the error. If you need assistance with this error, please contact your school’s registrar so that he or she can check your student’s contact file to verify how your name was entered and possibly correct any misspelling.
If you need assistance with this error you can contact the ITS Help Desk
at 386-734-7190 x25000 or the school's registrar.
Reset Parent Portal Password
Parents: Forgot Password
If a password has been forgotten, a new one can be generated. Parents can request a new password through clicking the link Parents: Forgot Password? Parents will enter the email associated with the account and receive further directions for logging in.
Enter the email address used to create the account and click the Submit button.
When a valid email address is entered, a confirmation message will display.
Accessing Student Schedule and Grades
How to Make Payments
Locate Free Device Insurance in Parent Portal for Qualified Students
Mobile Device Users
VCS recommends all mobile device users to download the Community App and use it to access Focus. It is not recommended to use the desktop links to access on your mobile device as some pages may not display properly.
Accessing Your Account
Need Technical Assistance?
Call our ITS Help Desk
386-734-7190 Ext 25000.
Monday thru Friday.
Summer Hours:
Monday thru Thursday.
VPortal
VPortal provides students and district employees with access to customize and launch their available applications in one location. With its intuitive interface, single-sign-on capability and modern appearance, VPortal ensures our users are equipped with the necessary tools to enhance their digital instruction and learning.
How do I access VPortal?
To access VPortal, go to https://launchpad.classlink.com/volusia. Use the following links to download the app for Apple iOS or Google Android:
To log in to VPortal, you will need your student's alpha ID and birthdate:
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If you need help logging on to or using VPortal, please call the Virtual Online Instructional Support Hotline at 386-626-0070. The hotline is open from 8:30 a.m. to 3 p.m. Monday through Friday.
How do I get technical support for VPortal?
If you need technical support for VPortal, call 386-734-7190 ext. 25000.
How to Access Digital Resources in VPortal
The following resources provide an overview of how to access VPortal from a laptop or mobile device. These resources are either step-by-step click sheets or videos.