Field Services Team
- On site technicians stationed at schools address technical support request tickets.
- Installs, configures, and troubleshoots hardware and software in classrooms, labs, and workstations.
- Deploys new replacement hardware to staff and students on a five-year schedule.
- Maintains and updates technology infrastructure within schools, ensuring smooth operations.
200 N Clara Ave.
DeLand, FL 32720
(386) 734-7190 ext. 25000
Dr. Matt Kuhn
Chief Technology Officer
mskuhn@volusia.k12.fl.us
Michael Brown
Director, Client Services
mwbrown@volusia.k12.fl.us
Cesar Henao
Manager, Field Support Team
cahenao@volusia.k12.fl.us
For technical support, request assistance at https://volusia.incidentiq.com or call 386-734-7190 X 25000 for the ITS Help Desk