Division Vision:

The vision of the Operations Services Division is dedicated to achieving a reputation for excellence by providing quality support services in an efficient and effective manner to students, teachers, schools, departments, and the community.

Division Mission:

With a spirit of teamwork and a pledge to excellence, we will design, construct, maintain, and provide access to a safe, clean, technologically relevant 21st century learning environment that will support and enhance student achievement.

Issues and Trends

The division functions as the operational support arm of the school district. The division's personnel are tasked to ensure all aspects of its operation function to provide the necessary support services in an efficient and effective manner to support best practices and the district and schools' areas of focus and goals. For the past decade, we have maintained a high level of support despite facing the challenges associated with The Great Recession of reduced funding, staff layoffs and lack of continued investment in facilities, technology, and infrastructure. There are 380 fewer employees today compared to FY 07. To that end, departments have been working strategically to maintain facilities, security and technology through an evaluation process that included benchmarking response to major issues and comparing our services to industry and business standards while adjusting practices where and when indicated to meet the needs of our schools.

With the passage in August 2014 of the half-cent sales tax's extension and collections beginning in January 1, 2017, the Division is now able to adopt and implement a continuous improvement model that promises restoration and expansion of infrastructure and upgrades. Major projects are in the planning stages to replace aging facilities, technology, and security systems. The School Board's Project Oversight Committee comprised of citizen volunteers with expertise in various related areas is an important and valuable committee to validate and continuously evaluate our capital improvement plan to ensure consistency with the referendum's original intent as well as its response to change over time.

In addition to the above, the Division is an integral part of county and municipal government services in the area of emergency management. Our Division provides leadership in district and school security, maintaining a working relationship with federal, state and local authorities having responsibilities for homeland security. The Division is also the lead agency for the county division of Emergency Management, Emergency Services Function - 1(ESF – 1) and Shelter Operations. The district identifies annually many of our school sites to be designated shelters and operated by our assigned school leadership teams. District and senior staff are all assigned critical duties during times of emergencies.


Department Areas



Department Contact


Dr. Mark Shanoff
Chief Operating Officer

Email: meshanof@volusia.k12.fl.us
Phone: (386) 947-8786 ext. 50784
For operational issues after hours please call
CMC at (386) 943-7626

Ron Young
Maintenance & Operations Director

Email: reyoung@volusia.k12.fl.us
Phone: (386) 947-8787 ext. 50711

Steve Grube
Planning and Construction Director

Email: spgrube@volusia.k12.fl.us
Phone: (386) 947-8787 ext. 50780

Maria Kraft, MA, CPPO, CPPB
District Procurement Officer
Purchasing & Warehouse Services Director

Email: mrkraft@volusia.k12.fl.us 
Phone: (386) 947-8787 ext. 50855

Heather DeMeola, SNS
School Way Cafe Director

Email: swaycafe@volusia.k12.fl.us
Phone: (386) 947-8787 ext. 50732

Mitch Moyer
Student Transportation Services Director

Email: mmoyer@volusia.k12.fl.us
Phone: (386) 947-8787 ext. 50546